The "sign" button does not appear because the viewer doesn't load, what should I do?

The "sign" button does not appear because the viewer doesn't load, what should I do?

In the SELL&SIGN application, the viewer allows you to view the contract before clicking on "Sign" to send it for signature. Sometimes it can take a long time to load depending on the weight of your pdf, the browser used, or the configuration of your computer. In this case we advise you:

- obviously to be patient: p)
- check the status of your connection,
- or to try with another browser
- reload your page

If you need further assistance, please send an email to our support team at support@calindasoftware.com
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