How long after SELL&SIGN is available after my order?
The SELL&SIGN application is available in just a few days, the time to create your electronic certificate and your legal archiving safe with our trusted third party.
For a shared legal certificate and vault, it takes 1 and 3 working days
For a certificate and dedicated legal archiving safe, it takes about 3 weeks
Related Articles
The "sign" button does not appear because the viewer doesn't load, what should I do?
In the SELL&SIGN application, the viewer allows you to view the contract before clicking on "Sign" to send it for signature. Sometimes it can take a long time to load depending on the weight of your pdf, the browser used, or the configuration of your ...
Do I need an archiving solution in addition to SELL&SIGN?
No. The SELL&SIGN solution offers optional archiving of all your signed documents in an electronic safe belonging to our trusted third party, DOCAPOSTE, certification authority, time stamping and archiving. Archiving can also be entrusted to CDC ...
How to synchronize contracts in SELL&SIGN?
When to use contract synchronization in SELL & SIGN? The synchronization of contracts is linked to the use of the SELL&SIGN solution in offline mode, i.e. when a document is signed face to face on a tablet, mobile or other device via the application, ...
How long does it take for SELL&SIGN transactions to be automatically abandoned?
After a configurable delay, SELL&SIGN transactions are automatically abandoned if they have not been signed and / or validated. This period is by default 60 days, but it is possible to modify this value. To do this, you can open a ticket and request ...
How to change the SELL&SIGN license (company)?
With SELL&SIGN, your user account can be registered simultaneously in several "licenses". What is a SELL & SIGN license? A SELL & SIGN license represents an independent environment. Each company equipped with SELL&SIGN is allocated one (sometimes ...